Verbal De-Escalation Article, For every Officer, First Responder, Agent in the Field
We believe that every first responder get some verbal de-escalation training. Our Protective Services agents all go through the WA CJTC CIT training, which has 3 courses. While not everyone can attend all of these great classes, there should be some mandatory training in this area. This article is a great primer and should be distributed widely.
Please forward to all who need it!